Supporting Your Access to Healthcare

This letter was sent to all U.S Partners on June 15th, 2022

JUNE 15, 2022

To U.S. Partners

Supporting your access to healthcare  


In anticipation of the U.S. Supreme Court’s decision on Roe v. Wadein May we shared that we will always strive to ensure our partners have access to quality healthcare. When legislative actions impact your access to healthcare we will work on ways to make you feel supported. That’s why starting today, we will provide partners enrolled in Starbucks healthcare plan a medical travel reimbursement benefit to access an abortion.   


This benefit will support eligible partners (and their eligible dependents) who are enrolled in a Starbucks medical plan, cannot legally access an abortion in their state of residence and do not have a provider available within 100 miles of their home. You can read full details of this benefit and how to access it on the Partner Hub.  

We know some partners may also face legislative barriers when it comes to accessing gender affirming procedures and we are working on the details for the medical travel reimbursement benefit for gender-affirming procedures now. Part of why this one is taking a little longer to finalize is that we want to make sure we account for the fact that there are more procedures to consider as part of this benefit. We will share an update on this as soon as possible. 

As we work through these details, we’re unfortunately seeing some misinformation that Starbucks will take benefits away from partners who are in the petitioning process. Here are the facts we want you to know:  

  • All partners enrolled in Starbucks healthcare will have access to these benefits.   
  • In stores represented by a union, federal law requires good faith collective bargaining over all wages, benefits and working conditions. That means Starbucks cannot make promises or guarantees about any benefits. For example, even if we were to offer a certain benefit at the bargaining table, a union could decide to exchange it for something else. Simply put, it’s difficult to predict the outcome of negotiations, and each store’s negotiation may look different.  
  • What we can say for sure, is that Starbucks will always bargain in good faith.  

Partners, thank you for the perspectives these last few weeks, including from those of you in our partner networks. I want to also thank you for continuing to listen and engage with one another with empathy and kindness, given the diverse views amongst us. Together, we can continue to make progress on critical benefits like these and find ways to support one another.  

Your partner, 


Sara Kelly

acting evp, Partner Resources  

Get the Facts: Starbucks Shares Update on Partner Commitments

Last month, Starbucks announced more than $1 billion in investments to uplift partners (employees). The investments were a direct result of dozens of collaboration sessions across the country where hundreds of retail partners (employees) and executives met to talk about frustrations, hopes and ideas and to co-create the future of Starbucks.

Here’s an update on where those commitments stand. 

Get the Facts: Additional Resources Regarding Investments announced May 3

We know that many partners have asked for more detail around the investments announced on May 3—like how does this apply to my store?

We’re sharing a new one-pager here as a resource for managers leading partners in stores with union organizing activity or representation. In this resource, you’ll find more detail on exactly which investments your partners will be eligible for based on when organizing activity began in your store.

You can get the one-pager here.

Get the Facts: Letter to White House on Behalf of Starbucks Partners

Letter to Steve J. Ricchetti from Starbucks on behalf of more than 240,000 partners (employees) in the U.S.

May 5, 2022 

Dear Mr. Ricchetti, 

I am reaching out on behalf of Starbucks Coffee Company in response to the White House’s recent meeting with union organizations, which included Workers United, to discuss their efforts to unionize our company. 

We are deeply concerned that Workers United, which is actively engaged in collective bargaining with us and trying to organize all our stores and our +240,000 partners (employees), was invited to the meeting while not inviting official Starbucks representatives, to discuss our view on the matter. We believe this lack of representation discounts the reality that the majority of our partners oppose being members of a union and the unionization tactics being deployed by Workers United. As you know, American workers have the absolute right to decide for themselves to unionize, or not to unionize, without any undue influences. 

Since our founding, we believe the direct relationship Starbucks has with its partners is the driving force in our business. Hundreds of thousands of families in America today rely on Starbucks for wages and benefits that include health and mental health care, full tuition reimbursement for eligible U.S. partners to earn bachelor’s degrees through Arizona State University, equity in the form of stock options (Bean Stock), catastrophe pay, 401(k) matching and life insurance, to name just a few. 

Throughout our history, we have created a partner-focused company that has allowed us to offer industry-leading compensation, breakthrough benefit packages, a safe work environment and a culture of respect and belonging. In fact, Aon Hewitt, the gold-standard in benefits analysis – rates Starbucks in the 100th percentile in the retail sector, including for part-time workers who want stability and flexibility to achieve their future aspirations. That means no retail company in America ranks above Starbucks. 

These efforts have led to us being consistently ranked as one of the best places to work, best companies for women, best companies for work-life balance and best companies for perks and benefits. Last year alone, we paid $131,712,529 to our partners in equity compensation, on top of their take-home pay within our Bean Stock program. All of these actions were made possible by our direct partner relationship without union representation. Furthermore, our current compensation, benefits, and perks are better than any existing private employer collective bargaining agreements we have reviewed from Workers United. 

I have enclosed with this note a complete list of the benefits we provide to our partners and the year each one was introduced. Sharing success through compensation and benefits with our partners is among our core values. And our values are not, and never have been, the result of demands or interference from any outside entity – Workers United or otherwise. It is who we are. 

Mr. Ricchetti, we are unwavering in our commitment and responsibility to do the right thing for each Starbucks partner. And that includes respect for differing opinions, inclusion and embracing diversity and individuality. 

Simply stated, we have a drastically more positive vision for our partners and our company than Workers United. And our vision is based on listening, connecting, collaborating and engaging directly with our partners. 

As such, I am requesting the opportunity to meet with you and bring a diverse, representative group of Starbucks partners from across the country to the White House so that they can share points of view and experiences that are vastly different from those presented by Workers United. 

Thank you in advance for your consideration of this request. 


AJ Jones II 

senior vice president, Global Communications and Public Affairs 

Starbucks Coffee Company